Fitness centers' biggest issue is a lack of new membership signups, especially when the weather gets nice and people choose the outdoors rather than the gym.
The operating costs and upkeep of any fitness center are very high, and no matter if there are 100 people or 10 people at the gym, the doors have to stay open.
Based on the technological trends, investing in traditional marketing and advertising, such as discounted memberships, is only effective to a certain point. Those efforts cannot expand and reach new customers continually. That’s where virtual tours come in.
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The goal of every fitness center is to bring new people through the door and convince them to start a membership. It is important to note that fitness enthusiasts consider many criteria before choosing a gym.
Imagine if a potential client was looking online for a gym with features like a lap pool. With a virtual tour, that prospect could virtually navigate your facility and easily discover all your features.
Fitness center virtual tours save gym employees time because people interested in the gym can tour it at home first and only come to the on-site tour when they are interested in a membership.
People spend an average of three minutes on a tour, much longer than anyone takes to look at a photo. That is a lifetime in internet years. When someone spends that much devoted time in one place online, there is a higher chance that your users will convert directly from the virtual tour.
Allowing an easy and comfortable way to virtually tour everything from the main gym floor to the juice bar can be the difference between gaining another membership or losing out on that prospect.
Virtual tour technology has become so advanced that they've become massive sales tools. For example, facilities can incorporate hotspots (information tags through the tour that provide the user with more details about the space).
Fitness center virtual tours are leveraging hotspots in several ways:
The options with hotspots are endless. On top of sharing small amounts of information, you also have the ability to show off your amenities, such as a pool, a lounge area, or even the cafeteria.
Another benefit of having a professional virtual tour is that you can directly upload it on your Google My Business and Google Maps.
With the virtual tours posted on your GMB listings page, you are exposed to new customers searching online for a fitness facility to meet their needs. This increases how many people see your location and ultimately gets you to your goal of increasing memberships.
Many fitness centers shy away from virtual tours because of their cost.
How much do virtual tours cost in the first place? That ultimately depends on all the assets involved with that particular gym. Let’s break it down in general terms and from a long-term investment standpoint. In most cases, it only takes about 18 gym members a month to cover the cost of a virtual tour.
An average gym has about 6,500 members which is over 300 times more than needed to cover the average cost of a virtual tour.
On top of being cost-effective, virtual tours tend to appeal to a much younger audience. The average age of a gym member is 40, but by leveraging a virtual tour for your fitness center, you could reach a much broader age demographic.
With this knowledge, fitness center virtual tours have become the new sales tool for 24-hour gyms. As you consider all the marketing avenues for your fitness facility, consider incorporating interactive content for your gym members.